Terms & Conditions

Prices are shown in US Dollars. For conversion, We recommend using Currency Converter.

Any import duties, taxes or Other fees due at the time of delivery are the sole responsibility of the receiving customer.

We accept Payment through PayPal Only If You need to pay by alternative payment methods please contact us for more information.

After the payment cleared by Paypal. Items will be shipped within 1-2 business days. Within this period Customers can cancel the order if they want. Customer needs to pay the Processing Fee. (Processing fee is $1 for less than $10 Orders and $2 for more than $10 Orders.)

If customer canceled the order after the shipment. Customer will pay the Processing fee and Shipping Charge. And after the Delivery Customer needs to ship the item to us. (shipping charge must pay by customer) After received the item. Payment will be released.

Customer must give proper billing address to send the item without delays.

The arrival time depends on your location. This time may get longer due to special holidays and various clearances of the customs department.

Delivery time usually will be 7-21 days to USA/UK/AU, and 10-25 days to most other countries.

If you didn’t receive your package within 45 days period, please do not hesitate to contact us. We will refund the payment If found any failures by us.

Please check properly about your country law Before Order Your Item. Some Spices and Herbs prohibited to use in some Countries. (e.g.- Nutmeg cannot use in Saudi Arabia)

We have rights to cancel customers’ orders any time due to shipping issues or demand of ordered items and customer will be refunded full payment which is paid by them for the specific order.

Drop shippers are welcomed, and we will send the ordered item to your customer safely, without our information.

Product delivered to you that fails to match the order description; fake or wrong items are eligible for a refund. You can claim the amount you paid, or you can request to send the item again. Or can be used to shop other items from our store, after the investigation. (Must prove with pictures.)